Frequently Asked Removalist Questions in Narangba, Servicing North Brisbane, QLD

Your Questions Answered —

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At North Lakes Removals, there is no big or small job that we can’t handle. If you have questions about our process or about how we can help you with your removal, you can read through our frequently asked questions to get some answers. Feel free to give us a call if you can’t find what you need. We’ll be happy to talk to you.

Frequently Asked Questions

Is It Possible to Reschedule a Removal After It Had Been Booked?

As soon as you realise, there may be a problem with your moving date. You need to contact the North Lakes Removals and Storage on 0402 495 341 for a new pickup/delivery or trip date.

We Have Very Expensive Furniture or Highly Polished Furniture. Will It Be Safe With Your Company?

As you probably are already aware, we at North Lakes Removals employ high-quality removalist employees. It comes down to experience and the right equipment, both of which we do provide.

I Have Had a Quote From Another Company That Is Cheaper, Why Do You Cost More or Can You Match It?

There is a famous saying: The Bitterness of poor service lingers long after the sweet taste of a cheap price!

We have low overheads, and we know you can’t charge much less than what we do, and we still provide the service and experience you should get. Many removal companies are out there that use cheap, inexperienced labour and are getting paid cash under the table. These men enter your home, deal with your family, and handle all your most treasured possessions. They have very little or no handling experience and, for that matter, don’t care about the business they work for or the clients they move. This is not a scare tactic but simply the truth.

On the other hand, we are wholly and solely client-orientated, and our goal is a referral, referral, referral. The best way to do that is to do whatever the client needs to be happy with their move and not charge the earth for it.

Do You Have Storage Facilities?

Yes, North Lakes Removals has a storage facility.

How Long Can I Store My Goods For?

You can store your goods for a short period or as long as you require. Storage is charged on a weekly basis, and you will receive an invoice/statement every four weeks, depending on your payment option.

How Are They Stored?

They are stored within a secure Warehouse, which is alarmed and linked to the emergency services.

What Do I Need to Do to Prepare Appliances and Machinery for Removal?

When disconnecting appliances and machinery, you should refer to the manufacturer’s instructions, particularly regarding washing machines, dryers, computers, fridges, and television sets. If you have the original packaging, then it is advisable to pack these items back into their original boxes.

Lawnmowers and any other gardening equipment should always have the petrol drained from their tanks.

A removalist cannot transport BBQ gas cylinders unless a certificate has been obtained from a certified gas cylinder test station stating the cylinder has been purged. Please never burn off or release the gas. BBQs should also be thoroughly cleaned prior to moving.

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For a Free Quote

To get answers to your removal questions, call North Lakes Removals in North Brisbane on 0402 495 341 today.